Privacy Policy for TicketsBaltimoreMD.com

1. Introduction

Welcome to TicketsBaltimoreMD.com (the “Site”), operated by our team dedicated to providing you with seamless ticketing experiences for events in Baltimore, MD. Protecting your privacy and personal information is a top priority for us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using our Site, you agree to the collection and use of information in accordance with this policy. We may update this Privacy Policy periodically; when we do, we will revise the “Last Updated” date at the bottom of this page. Continued use of the Site after modifications signifies your acceptance of the revised policy.

2. Information We Collect

Information You Provide to Us

When you purchase tickets, create an account, or contact us, you may provide certain personal details such as your name, email address, and payment information. While browsing without purchasing, you can do so anonymously, but some features require registration.

Note: Payment processing is handled securely by trusted third-party providers; we do not directly store your credit card details.

Automatically Collected Data

We collect technical information about your device, browser type, IP address, access times, and pages viewed. Cookies and similar technologies help us analyze site usage and improve your experience.

3. How We Use Your Information

Providing Services

We use your information to process ticket purchases, manage your account, and deliver customer support. In some cases, third-party vendors involved in fulfilling your orders may access certain data necessary for their services.

Communications

We may send you transactional emails related to your orders. With your consent, we might also send promotional offers, updates, or newsletters. You can opt out at any time via the unsubscribe link or by contacting us.

Marketing and Advertising

Your data may be used for targeted advertising and marketing campaigns, including sharing anonymized data with advertising partners to improve ad relevance. You can manage your ad preferences through your browser or device settings.

Legal and Security Purposes

We may disclose information if required by law or to protect our rights, prevent fraud, or respond to legal requests. We also implement security measures to safeguard your data against unauthorized access or disclosure.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we securely delete or anonymize it.

5. Cookies and Tracking Technologies

Our Site uses cookies to enhance functionality, analyze usage, and serve targeted advertisements. Cookies are small text files stored on your device that help us recognize repeat visitors and understand browsing behavior.

You can manage or delete cookies through your browser settings. Disabling certain cookies may limit site features.

6. Data Security

We employ reasonable physical, electronic, and procedural safeguards to protect your personal data. However, no system can guarantee complete security, so you provide your information at your own risk.

7. Age Restrictions

The Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with data, please contact us to take appropriate action.

8. Your Privacy Rights and Choices

You may opt out of receiving marketing communications by following the unsubscribe link in our emails or replying with “STOP” to messages. You also have rights to access, correct, delete, or restrict your personal data, subject to applicable laws.

To exercise these rights, contact us at [email protected].

9. Your Rights Under State and Federal Laws

Depending on your jurisdiction, you may have rights such as accessing your data, requesting deletions, or opting out of data sharing. We will respond to such requests in accordance with applicable law.

10. Data Sharing with Third Parties

We may share your information with service providers assisting in payment processing, order fulfillment, and customer support. These entities are bound by confidentiality obligations. We do not sell your personal data.

11. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will revise the “Last Updated” date below. We encourage you to review this page periodically to stay informed about how we protect your data.

Last Updated: October 2023